Wednesday, October 15, 2014

Indian Oil "SMS A SUGGESTION" Campaign at Salem

Terms and Conditions for the Diwali Dhoom Offer

IndianOil Corporations – “SMS A SUGGESTION MS Sales Campaign
Terms & Conditions
  1. Employees of Indian Oil Corporation Ltd. (hereinafter IndianOil) and their families, IndianOil Dealers & Distributors, Employees of Indian Oil Dealers & Distributors, Employees of Advertising Agencies of IndianOil, other Channel partners/Sponsors/ Service providers/Sponsors/Event managers, etc. associated with this offer, are not eligible to take part in this campaign.
  2. Participation in this offer is deemed acceptance of these Terms and Conditions.
  3. Offer commences at 05.00 PM IST on 16th October, 2014 and closes at 12.00 AM IST (midnight) on 15th Nov, 2014 - ("Offer Period"). Any entries received after 12.00 midnight, on the 15th Nov, 2014 shall not be considered.
  4. By entering into this offer, you agree that the information SMSed and the mobile numbers from which the SMS entry is received, shall be used by IndianOil for the administration of the bumper contest and sharing the same with the sponsors. IndianOil or its authorized agents, as applicable, can also use the information/ mobile numbers to carry out research about this offer or for communication of future promotions and other messages to the participants of this offer.
  5. This offer is only open to Indian Citizens aged 18 years and above as on 16th October, 2014.
  6. Instant Gratification Scheme:
    1. Only those customers who purchase Rs. 300 or above worth Petrol for 2 Wheelers & Rs. 1000 or above worth Petrol for 4 Wheelers in one single fill are eligible to get a free gift of Everyuth product.
    2. Everyuth Products are available on offer only till stocks last.

  1. SMS A SUGGESTION campaign:
    1. This scheme is open to all the customers who purchase Petrol above Rs.300 in a single fill. This offer is applicable for purchase of Petrol at select Indian Oil Retail Outlets in & around Salem City and Attur Town.
    2. A customer purchasing Petrol should SMS:
Bunk ID<space>Bill No<space>His Suggestion to 8082566776.
Here a unique transaction ID will be assigned to the sender. The suggestions & ideas should relate to improvement of the sales and customer service at IOCL Retail Outlets.
    1. Customer receives the confirmation saying Thank you for your suggestion and if your suggestion is chosen for the bumper prize, you will be intimated through phone. Please retain a copy of your purchase bill
    2. IndianOil shall not be liable or responsible, if for any reason the customer is not able to send or receive SMS, due to any technical error or otherwise.
    3. The rates, as applicable, shall be charged for the SMS being sent to take part in the offer.
  1. A customer can buy fuel any number of times and can share suggestions any number of times. Each valid suggestion will be considered by the panel. The best suggestions will be chosen by the panel for bumper prizes.
  2.  The prizes on offer are:
Order of Prizes
Washing M/c
2nd & 3rd
4th to 13th
14th to 33rd
Cook Top

  1. The 1st prize will be given to the customer who gives the best suggestion. The 2nd prize will be given to the customer who gives the second best suggestion. The third prize will be given for the customer who gives the 3rd best suggestion, so on and so forth till the 33rd prize.
  2. The suggestions will be shortlisted by the panel appointed by Indian Oil and shall be final and binding.
  3. The customer is required to preserve the original Bill of the purchase of Petrol, based on which the customer has entered the offer for claiming the prize, if any, won by him/her. Loss/mutilation of the original Bill shall disqualify the customer.
  4. Indian Oil reserves the right to conduct verification of the bills issued to customers from the retail outlets.
  5. On completion of the campaign, the winners will be intimated through tele-calling or SMS on the date and time of distribution of prizes. The winners have to produce the bill in original along with identify proof (PAN Card/Voter ID Card/Driving licence / Aadhar) and the Proof of ownership of mobile number within a weeks time from the date of intimation at the designated place and time informed to the winners. After verification, the Prizes will be handed over to the winners in person during a formal prize distribution ceremony.
  6. In case the customers are unable to produce any of the above mentioned documents or unavailable to contact within one week of intimation, the customer shall forfeit the prize. In this case, the next customer in the order chosen by the panel shall be considered for the prize.
  7. The selected Mobile Numbers will be contacted by our back-end operator for further processing.  In case the mobile number has been changed/ terminated/ blocked/ out of reach, etc. IndianOil will not be held liable for not being able to communicate/ handover the prize to the concerned winner.
  8. All statutory levies including Income tax, taxes, duties, octroi, etc., or other additional charges like the cost of transportation of the prize to winners residence, as applicable on the prizes shall have to be borne by the concerned prizewinner.
  9. No queries/ clarifications/ suggestions will be entertained on the modality of selection or the selection process which is entirely the discretion of IndianOil.
  10. Travel arrangements, boarding and lodging, if any, for availing the Prizes under this offer shall not be the responsibility of IndianOil. Prize winners shall have to make their own arrangements for travel, boarding, lodging, etc. at all times.
  11. The offer is not transferable and cannot be exchanged/ redeemed for cash. No cash claim shall be entertained in lieu of the offer. This offer shall not be combined with any other IndianOil Promotional or Discount Offer.
  12. The decision of IndianOil shall be final, binding and non-contestable. IndianOil reserves the right to withdraw and/or alter any of the terms and conditions of this offer at any time without prior notice. No correspondence shall be entertained on this account.
  13.  IndianOil also reserves the right to audit any/all claims/winning entries to ensure that the Terms and Conditions of the offer have been met; and to request additional information regarding any and/or all such claims along with supporting documents.
  14. IndianOil and its partners/sponsors shall not be liable for any loss or damage, theft or any other mishap, whatsoever, that may be suffered as a result of participating in the offer or enjoyment of the prizes.
  15. As a general rule no correspondence will be entered into. Correspondence, if any, will be solely at the discretion of IndianOil.
  16. Submission of false, incorrect, misleading or fraudulent documentation/information shall result in disqualification from this promotion and from all/any future IndianOil promotions. The submission of false, incorrect, misleading or fraudulent documentation/information may also result in the initiation of civil or criminal proceedings against the party by IndianOil and /or its partners.
  17. All disputes are subject to the exclusive jurisdiction of the courts at Salem.